Updating your DEERS Record

It is important to update your Defense Enrollment Eligibility Reporting System (DEERS) record to show any changes of address, family status such as marriage, divorce, birth or adoption, etc. (Remember: Each family member's eligibility is independent and must be updated.)

NOTE: If applicable, DEERS must also be updated to reflect your having MEDICARE Parts A/B and, when you turn 65, the medical section (EXP DATE) of your military ID card may need to be updated.

Home addresses are important because DEERS uses them to send out information on health benefits. Also, health benefits could be denied if DEERS is not updated to reflect new information.

You may update your DEERS address in several ways:

    * Visit the DEERS website at https://www.dmdc.osd.mil/swg/owa/webguard.login?appl=9012&rule=02

    * Visit a local personnel office that has a Uniformed Services I.D. card facility. (Call ahead for hours of operation and for instructions if you are updating a record for someone who is housebound.) To locate the nearest military ID card facility visit http://www.dmdc.osd.mil/rsl/

    * Call the Defense Manpower Data Center Support Office (DSO) Telephone Center at 800-538-9552. The best time to call the Telephone Center is between 0900 - 1500 (Pacific Time) Wednesday through Friday to avoid delays.

    * Fax address changes to 831-655-8317.

    * Mail the change information to the DSO, ATTN: COA, 400 Gigling Road, Seaside, CA, 93955-6771.

Other aspects of the DEERS record may be updated by sending appropriate documentation (such as marriage or death certificates) by mail or fax, or by visiting the nearest military ID card facility.

For additional questions regarding your DEERS record, call the DSO Telephone Center at 800-538-9552. The hours of operation are 0600 - 1530 (Pacific Time) Monday - Friday (excluding federal holidays).